Tag: Business Communication
Real-time Communication Technology and Remote Working Trends
COVID-19 pandemic has forced employees to work from home, as the office spaces remain closed. The last one and half years have paved the way for remote working and it is here to stay. Companies have now experienced the numerous benefits of a flex...
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The Rise Of WebRTC Technology
A WebRTC fact: In the summer of 2010, at IETF 78, Google's nascent WebRTC team with engineers from Microsoft, Apple, Mozilla, Skype, Ericsson, etc, decided to gauge the interest in building an RTC platform for the web. A one-day workshop was h...
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Explaining the Hype Around the CPaaS
A little bit of rewind… Communication Platform as a Service (CPaaS) is among the newer WebRTC technologies. As explained in the previous article, CPaaS is a digital hub provided by a vendor or third-party that offers application program ...
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Expert Opinion – Where is CPaaS Industry Headed in 2021?
CPaaS has opened up a world of possibilities for businesses to interact with customers over voice, video, chat, and social platforms. CPaaS enables this without building extensive and expensive back-end infrastructure. Over the last couple of yea...
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An Introduction to CPaaS
Communicating effectively with customers is important for all businesses and they choose the latest technology to accomplish this feat. A lot goes into establishing a communication channel with the customers, starting from choosing the channel an...
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WebRTC solutions: an Enhancement to Your Unified Communication Suite
WebRTC + UC = Web-Based Unified Communication Unified Communications (UC) and WebRTC both are buzzwords, making rounds in the business space. The two are changing business communication forever! The connection between the two, the exact benefi...
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