Hospitality leaders are looking to dip their toes in RTC waters. They keep confronting challenges like customer care and nurturing. WebRTC is the best fit for the hospitality industry. The advanced communication platform RTC empowers you to conduct conferences, real-time calls, and exchange information with clients. The technology enables you to answer the queries of clients regarding hotel or the best place to stay. You can also interact with travelers planning for a vacation.
RTCWeb help you achieve ubiquity and a consistent multi-channel hospitality. With our RTC experts, customer care strategy, and real-time connectivity - you can reach every customer with the right ammunition and delight them with a seamless hospitality experience.
Benefits: Touch Points
- Connect room service instantly with your customers.
- Affordable and cost-effective.
- Share locations, hotel rooms, and be aware of services.
- Easy access on both desktop and mobile devices.
- Keep your customers connected with sales staff to drive revenue and customer retention.
- Virtual Tour - To help you provide a linear walk-through of a location to your customers.
- Real-time Chats - To help you connect with every customer and chat in real-time.
- Video-based Discussions - It enables you to discuss with remote customers in real-time and show them images and details of the location.
- Screen Sharing - The option that lets you to share the screen with your customers. The customer on the other side can look into your screen which may display plans, offers and rates for the stay.
- Video Recording - This enables you to record the discussion between you and your customer which helps you during checkout. It also helps to resolve any confusion that arises.